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Receptionist

London

About James Hambro & Partners

James Hambro & Partners is an independently owned wealth management group established in 2010 by Jamie Hambro and seasoned industry experts. The Hambro name has been closely associated with the investment world for more than 200 years. The founding of James Hambro & Partners (JH&P) in 2010 marked its return to an independently owned partnership. Led by Chairman James Hambro, we created a modern business founded on traditional values and the guiding principles of trust, integrity and service. In 2012, responding to the opportunities and challenges of RDR, we merged with Calkin Pattinson, a well-established and like-minded family-run financial advisory company, now renamed James Hambro & Company. We believe that the merged James Hambro businesses form a compelling offering, bringing together expert portfolio management and financial planning within a single focused enterprise. We look after the needs of individual private clients and their families, financial advisers, trusts, charities and not-for-profit organisations. Our business has been built on personal service, clear communication and strong investment performance. James Hambro & Partners currently has over £8 billion of assets under management. Our head office is in Pall Mall London. We opened an office in Leeds in January 2020, an office in Edinburgh in February 2021 and an office in Bristol in May 2023.

 

Role:

Receptionist

Location:

London

Department:

Reception

Salary:

Competitive with an excellent benefits package  

Summary:

James Hambro & Partners (‘JH&P’) is seeking a professional and service-focused Receptionist to join our busy front-of-house team in London. JH&P was founded on a philosophy of going above and beyond for our clients. The Receptionist is central to delivering an exceptional client and colleague experience, acting as the first point of contact for visitors, clients, and staff. We welcome applications from individuals with experience in a professional reception or front-of-house environment who are motivated by delivering excellent service and creating a positive, inclusive experience for everyone they interact with. Hours of Work: Full‑time, Monday to Friday, in shifts of 08:00–16:30 or 09:30–18:00.

Responsibilities:

  • Act as the first point of contact for all visitors, clients and colleagues, providing a professional, welcoming and inclusive reception service at all times.
  • Ensure the reception area is consistently presentable, welcoming, safe and efficiently managed, reflecting JH&P’s culture and values.
  • Answer and direct incoming calls, emails and face‑to‑face enquiries promptly and courteously, providing accurate information or redirecting as appropriate.
  • Coordinate meeting room bookings using the Condeco system, with appropriate consideration of security and building access requirements.
  • Work collaboratively with the second Receptionist to ensure full reception cover between 08:00 and 18:00.
  • Maintain the reception manual, ensuring processes and contact details are kept accurate and up to date.
  • Support the organisation of company events, meetings, and hospitality arrangements, contributing to a seamless and positive experience for attendees.
  • Coordinate stationery, office and kitchen supplies, placing orders and managing stock to support the smooth day‑to‑day running of the office and front-of-house services. This includes liaising with Marketing regarding branded materials for clients and meeting rooms.
  • Complete and submit expenses documentation as required.
  • Oversee catering arrangements, including maintaining supplies of refreshments and managing twice-weekly Ocado orders. Coordinate and set up internal breakfasts, lunches, and events.
  • Manage incoming and outgoing post, including sorting, scanning, franking, and liaising with couriers and taxi services.
  • Provide ad hoc administrative support as required by the business.
 

Qualifications, Skills & Behaviours:

  • Experience in a receptionist role within a professional environment.
  • Strong communication skills, with a polished, courteous, welcoming and professional manner.
  • Comfortable using IT systems, including meeting room management systems (for example, Condeco) and MS Office (Word and Excel).
  • Well-organised and detail-focused, with a strong sense of integrity, reliability and discretion.
  • First Aid, Fire Marshal or H&S certifications would be advantageous, but training will be provided.
  • Strong problem‑solving skills, with the ability to remain calm and responsive in a fast‑paced environment.

Apply now