Our award-winning performance is an obvious starting point when it comes to identifying what makes us stand out. We believe you will also notice many other differences.
Direct manager access
We take service seriously. You have direct access to the team managing your wealth and we make sure they have time for you. This ensures managers get to know you and your family properly – understanding your aspirations and concerns. We believe it makes them more accountable and as a result, portfolios are more likely to be aligned with your specific needs.
Getting things right
You also have a dedicated client service manager whose job it is to ensure that everything goes smoothly. When you need information, want to draw or transfer money or need some paperwork, they’ll make sure your instructions are fulfilled accurately and promptly.
We spend time understanding how you like to be communicated with – whether by post, email, phone or face to face. In between meetings you receive quarterly reports and secure online portfolio valuations are always available. We post market comment and financial planning insights to our website regularly. If we think you might be anxious about something significant in the news, your investment manager is likely to pick up the phone to talk to you – and you can call them whenever you need to too.
We won’t try to impress you with technical industry jargon. We use plain English because we think it’s important that you can understand what we’re doing.
Keeping things simple
It may seem a strange thing to say, but you’re not the only one that needs to understand how your money is invested – we do too. The 2008/9 financial crisis was warning enough of the perils of investing in sophisticated financial products that turn out to be worthless. Rest assured, we avoid complex financial instruments that may hold hidden risks.
You are likely to find your portfolio populated with a significant proportion of direct equities – often company names that you will recognise. Investing directly in high-quality companies has helped drive returns because it reduces costs and means portfolios are more concentrated than if they were purely populated with funds. The model requires us to have outstanding in-house equity expertise. Our independent partnership structure has enabled us to attract and retain an outstanding team of investment and professionals and the team continues to grow.
Meeting unique and ethical requirements
The focus on direct equities and our association with ethical research specialists Vigeo EIRIS means we can add potentially complex ethical overlays to portfolios, easily filtering out stocks and sectors that you may wish to avoid (like tobacco, alcohol, oil or munitions stocks) and to positively select assets that meet your preferences.
Holistic investment and financial planning
We offer a complete service that includes not just investment management but also financial planning if you need it. Our financial planners can help you work out how much you’ll need to achieve everything you want to in life. Good financial planning advice can save you thousands of pounds in unnecessary taxes and be as transformative to your finances as smart investing.
We are naturally happy to be judged on performance. We share our data with respected organisations like Asset Risk Consultants (ARC) and Managed Portfolio Indices (MPI) and within quarterly valuations will show you not just how we’ve performed, but how we’ve compared against our peer average to help you put our performance into context. We are just as clear about costs too.
Since James Hambro & Partners was launched in 2010 we have grown rapidly. We now manage over £3bn of assets for individuals, financial advisers and charities. Nearly 60% of our growth has come through recommendations.