The value of your investments and the income received from them can fall as well as rise. You may not get back the amount you invested.

Client Administration

Location:
London

Department:
Operations

Reporting to:
Head of Operations

Salary:
Competitive with an excellent benefits package

 
Summary:
We are looking to recruit a Client Administrator to join our small, friendly Operations Team. This is an excellent opportunity for a motivated individual with a keen interest in financial services to develop their client administration skills in an operations role. The primary focus of the role will be the control and reconciliation of client records and files, including creation of records, updating client data, review and approval of payment requests, and stock reconciliations.  The successful candidate may also gain exposure to Transitions & Corporate Actions, Dealing Operations Treasury & Pricing.  The ideal candidate will have 1-3 years’ client administration experience within a financial services company and has an interest in developing their knowledge by completing a professional qualification i.e. Investment Management Certificate (‘IMC’) or Investment Operations Certificate (‘IOC’).  

Responsibilities:

  • Undertake all aspects of client administration.
  • Awareness of the Anti-Money Laundering Act and FSMA 2000 and ensuring all activities are compliant.
  • Perform daily, weekly, monthly, quarterly and ad hoc tasks as allocated by the Manager of the Client Administration Team in accordance with the firm’s documented procedures including:
    • Client record creation, maintenance, management and storage.
    • Client data input.
    • Change request processing.
    • Review and approval of payment requests.
    • Data and performance storage.
    • Maintenance of client forms.
  • Use of XPlan to manage workflow.
  • Participate in the development and implementation of best practice procedures.
  • Covering for other team members when they are absent.
  • Ad hoc project work.
  • Mentoring of junior members of the team to share knowledge of products and processes.
  • Liaise with all departments within the business, including Compliance, Paraplanning, Operations and Accounts.
  • Maintaining personal knowledge and adhering to the Firm’s Procedures.

Qualification, Skills and Behaviours:

  • At least one years’ experience in a similar role.
  • A minimum of 3 A’ Levels (Grades A-C).
  • Excellent communication skills (written and verbal), with the ability to summarise complex issues clearly and succinctly.
  • Numerate with a strong attention to detail.
  • Ability to work to deadlines.
  • IT literate; MS Office, XPlan (or similar would be advantageous)
  • Organised with attention to detail.
 

Apply now